Consumer Credit Collector Blog

For over 12 years, the Consumer Credit Collector ADVISOR has been the premier source for straightforward advice on how collectors can reach their full potential and boost collection totals. The Advisor is a monthly publication providing proven and effective collection techniques. It is not designed to render legal advice or legal opinions. Each issue provides information, inspiration, new ideas, and techniques for successful collections.

Friday, July 31, 2009

Mortgage complaints hardest to handle

Consumer protection agencies say mortgage complaints hardest to handle (Sun-Sentinel)
Auto and home-improvement issues most common Mortgage-related cases, especially foreclosure rescue, were most frequently cited by state and local protection agencies as the worst ones they handled in 2008, according to a nationwide annual survey ranking common consumer complaints released Thursday.

Thursday, July 30, 2009

Top 10 Consumer Complaints

Top 10 Consumer Complaints Revealed (KDKA Pittsburgh)
The Consumer Federation of America has released the nation's crowning 10 consumer complaints.

Wednesday, July 29, 2009

America's Legal Concerns and Experiences

America's Legal Concerns and Experiences Bridge the Generations (Business Wire via Yahoo! Finance)

DES MOINES, Iowa----A national study entitled "Legal Needs of Today's Multi-Generational Workforce" showed the vast majority of Americans were concerned about legal related-matters and most had experienced personal legal needs in the past year.

Tuesday, July 28, 2009

What Would John The Babtist Do?

A Minnesota company, Bullseye Collection Agency, that was sued for "harassing" people by printing the "WWJD" logo, short for "What would Jesus do?", on its correspondence is now free from litigation, the charges dismissed with prejudice.

Jesus was not available for comment, but many interviewed felt he would not have become a bill collector, but would have forgiven debt as easily as he is said to have forgiven sins...!

LLC Formed to Offer Recovery Options for Companies With Debt

Crown Financial Solutions, LLC Formed to Offer Much Needed Recovery Options for Companies With Commercial Debt (PR Newswire via Yahoo! Finance)
Crown Financial Solutions, LLC, is proud to celebrate the tenth month anniversary of its new commercial venture. Launched in September 2008, Crown Financial was formed as a majority woman-owned commercial collections agency under the leadership of Amy Mason-Ward.

Friday, July 24, 2009

Thousands Affected By Debt Collection Fraud

The New York State Attorney General's Office says more than 11,000 people in the Buffalo area and thousands more across the state had default judgments improperly filed against them. The state says a legal process service agency failed to notify them about court dates involving unpaid debt cases.

Thursday, July 23, 2009

Suit Over Process Server Fraud May Vacate 100,000 Judgments

Suit Over Alleged Process Server Fraud Aims to Vacate 100,000 Judgments

New York AG Andrew Cuomo is demanding information from dozens of debt collection law firms throughout the state as part of a civil lawsuit to overturn more than 100,000 faulty default judgments, he announced Wednesday.

Wednesday, July 22, 2009

Dozens Of Lawyers Sued In Debt-Collection Probe

New York Attorney General Andrew M. Cuomo announced he has sued 35 law firms and two debt collectors in order to throw out an estimated 100,000 default judgments improperly obtained against New York consumers.

Tuesday, July 21, 2009

American Arbitration Association says it won't take on consumer debt

A New York company has agreed to temporarily stop accepting consumer debt arbitration cases, the Minnesota Attorney General's office said Tuesday.

Debt Collection Agency Pledges to Treat Consumers with Dignity, Respect

Second Round's employees sign ACA International's "Collector's Pledge," a short, simple document that demands every consumer be treated with dignity and respect. (PRWeb Jul 21, 2009) Read the full story at http://www.prweb.com/releases/ACA_SecondRound/Debt_Collection/prweb2664674.htm

Monday, July 20, 2009

A word on real estate foreclosures

Foreclosure is a procedure that takes place when the borrower is not able to pay the loan on time. Due to this reason the lender (banks, financial institutions) would declare the borrower as a defaulter. If the borrower is not able to meet the loan expectations for a prolonged period of time, then the lender would try to sell the property and recover the losses that were created by the lender.

Consumers beware, phone scheme

A consumer alert from District Attorney Carol Chambers' office went into effect July 1, after several residents received threatening phone calls.

Sunday, July 19, 2009

Declaring bankruptcy can save home from foreclosure

To most people, bankruptcy is a four-letter word. But when all else fails, after you've tried everything else, declaring bankruptcy is an honest and time-tested legal maneuver to save your house from foreclosure, at least for the time being.

Saturday, July 18, 2009

Foreclosure fee added to monthly bill may be illegal

It could be a phantom assessment, one made by a board without following the law and without substantiating its actions. Question: I am a senior citizen living in the Los Angeles area, and I'm on a very dripless budget. I am having difficulty getting answers from my board. Recently I noticed a new nominal fee on my monthly bill from the association entitled "foreclosure." I asked the management about this and they just said I was old and had to pay it.

Don't wait for them to call you!

A house is the biggest investment most people ever make but, when the purchase involves a mortgage, it can also become their biggest liability.